This website and our picture services are provided by Shine Photo. This policy explains our information practices pertaining to this website and and the choices you, as our customer or a visitor to this site, can make about the collection and use of your information. It also explains how we use the limited personal information provided to it by schools and sports leagues in order to conduct our picture days.
What personal information does Shine Photo collect in the course of its business operations? How is that information used?
Customer Information
We limit the use, disclosure and retention of your personal information. We only collect personally identifiable information about you if you specifically provide it to us. This includes, for example, the information you provide when you schedule an appointment, visit one of our photography studios, place an order, contact customer service, register for a service, respond to a survey or enter a contest or sweepstakes. The personal information you provide us may also include information about others, such as when you use a website feature to share your images with friends and family. We use this information you share with us only for the purposes for which it was collected, including:
to provide the products, services or benefits you request;
to respond to your questions and concerns;
to develop and improve our products and services;
to improve the content of our site and its usefulness to you; and
to communicate with you about our products, services, promotions and special offers.
Picture Day Information
In preparation for picture days, Shine Photo collects certain directory-type information from the school (“School Data” “cvs”); We limit collection to only that which is necessary for an authorized purpose. Typically, we collect basic roster and classroom information in advance of picture days to ensure a perfect name-image match. On picture day, we photograph each child who participates with his or her class in accordance with the school’s requirements.
Shine Photo uses data solely as necessary to create, offer and deliver student images and school administrative services to the school and families of the students. We generally use the data in the following ways:
To produce and deliver the portrait-based products and services needed for the school’s administrative purposes and/or for use in the school yearbook, and
To deliver picture day notices on behalf of the school and provide parents of students photographed opportunities to purchase our photographs
In addition, d may be incorporated into school service items. For example, if Shine Photo is producing student ID cards, we need the student ID number along with the student image to do the job. Schools ultimately decide how much, or how little, information is used in producing these items
Consent to use personal information.
By using this website, participating in picture day or transacting business with Shine Photo, you consent to our collection, use and disclosure of the personal information you provide to us as described in this Privacy Statement, or as otherwise permitted by law.
In addition, when the school provides to us the limited data we need to produce and deliver images and other items, we rely on the participating school to have obtained the appropriate consent to do so. The way in which schools and school boards collect, use and share personal information will be set out in the school or school board’s privacy policy.
In conjunction with the school, we publicize Picture Days in advance of the actual days we attend to take photos. If a student appears on Picture Day to have their photo taken, we assume that the appropriate consent has been obtained. If you do not want your child to participate in Picture Day, please contact your school or organization and make your wishes known.
If we have taken your child’s photo in error, you may contact us directly (see below) and we will securely delete the child’s image from our systems. We may require you to confirm your school’s approval first, if deleting the image would impact our ability to produce a School Service Items as per the school’s specifications.
How long do we keep the personal information we collect?
Shine Photo retains data only as necessary and permissible to promote the sale of portraits to parents, to retrieve the images to supply picture orders. This time period varies according to individual school requirements. Customers who purchase images and/or establish a website account for viewing, sharing and ordering photos should check the image retention policy or Terms of Service for the applicable studio or website. If you are a customer or website account owner, you may contact us directly (see below) at any time to initiate account deletion. We reserve the right to condition our compliance with your request on proof of your identity and/or relationship to the subject(s) whose images are stored.
When might we provide other parties with your personal information?
Shine Photo will not sell or license your personal information to others.
If you choose to share personal information with Shine Photo through this website or by transacting business with us, we may share it with our lab and service providers as needed. As a result, your personal information may be subject to the laws of that jurisdiction, which may be different from Canadian laws.
In addition, there may be some other, limited circumstances in which we may disclose the personal information – for example, in response to a search warrant or other legally valid inquiry or order, or to an investigative body in the case of a breach of an agreement or contravention of law, or as otherwise required or permitted by applicable Canadian or other law. We may also disclose personal information where necessary for the establishment, exercise or defence of legal claims and to investigate or prevent actual or suspected loss or harm to persons or property.
Accuracy
We want to keep your personal information up-to-date, accurate and relevant for its intended use. We rely on you to let us know if your address, telephone number or other information you provide us changes, so that we may provide you with the best possible service.
Other information we collect through this website
In addition to personal information you provide through our website, Shine Photo uses cookies. A “cookie” is a small data file stored by your web browser on your computer’s hard drive. Cookies are necessary to use the site. A cookie allows our web server to balance customer traffic on our website to enhance performance of the service. If you disable your cookies, you may not be able to visit our site. After you end your session, the cookie from the web server will remain on your computer until you manually delete it. No personal information is stored on this cookie. Accepting cookies through your web browser is your personal choice. However, if you choose not to accept cookies, you may not be able to take full advantage of this website’s features.
If you do not wish to receive promotional information as a result of using our website, what should you do?
Our goal is to inform you about our products and services, including special promotions and coupons. We use an opt-in standard for promotional e-mail, phone and text messages. If you are contacted and do not wish to receive further information or contacts, you may “unsubscribe” at any time by contacting us to indicate you do not want further promotional information or contacts. If contacted by mail, return the mail to sender. If contacted by e-mail, the email will include an “unsubscribe” feature. If telephoned, notify the person telephoning you that you do not want additional contacts. We will act promptly to honour your request. Please be aware that, even if you have opted out of receiving marketing communications from us, we may still contact you for transactional purposes. Some examples are contacts for customer service, order updates, schedule changes and appointment reminders.
Children
We do not knowingly collect through our website the personally identifiable information from children under the age of 13. If we discover that a child has provided us with personally identifiable information through our website, we will do our best to delete it. If you are the parent or guardian of a child who has provided such information to us, we ask that you contact us at Shine Photo Studio, 7-1315 Crawford Ave, Thunder Bay ON, Canada, P7E 3E3 Attention N. Tillberg and we will do our best to delete the child’s personal information from our files.
No control of third party sites
Please be aware that websites that link to us may collect personally identifiable information about you. You should consult the other sites’ privacy policies as we have no control over information that is submitted to, or collected by, these third parties.
Changes to our privacy policy
As we implement new technology and introduce new services, we will update this page, so we encourage you to review it often. We reserve the right to change our Privacy Statement at any time without advance notice. Should any new online policy go into effect, we will post it on this site, and the policy will apply to all personal information collected.
For further information
For further information regarding Shine Photo’s privacy policies, please contact: Shine Photo Studio, 7-1315 Crawford Ave, Thunder Bay ON, Canada, P7E 3E3. 1 807 631 5162
